questions

FAQs

pdr plumbing and heating

PDR Plumbing and Heating has a dedicated customer service team who manage all of our plumbing work from start to finish from our Hertfordshire-based offices.

You will always speak to someone in person, whether you call or email us, and they will always have a qualified plumber on hand to support you.

You can always trust us to provide you with support. Please see some answers to the most commonly asked questions, and if you have any questions of your own, contact us on enquiries@pdrplumbing.co.uk

Excellent customer service from PDR Plumbing Watford

how long will the job take?

There are no two jobs the same and it will depend entirely on what you have done as to how long the job takes. We have had customers say before that “I have a friend who had a new kitchen/bathroom fitted and only took this amount of time, what it is there are different ways of carrying out the installations, the quick way cutting corners and the good professional way.

You are spending a considerable amount of money on your new kitchen/bathroom/heating installation, whatever it is that you are having done. You deserve to have it done safely and correctly. Here at PDR Plumbing and Heating Ltd, we aim to complete our installations when we say we would, however, it is not always the case and often things materialise that you cannot reasonably predict. However we work with our customer to overcome whatever issues that have risen, but we do not rush and compromise with the safety and quality we seek to achieve. Quite frankly, we would rather walk away from a job than take it on, on an unrealistic time schedule

what do I need to prepare for you to start work in my home?

We would ask that you fully empty all of your existing cupboards and remove for safe keeping any items within the working area that are at all fragile and which could get broken.

will there be much mess while the work is going on?

If you are having a kitchen or a bathroom ripped out and new installed then this will necessarily create quite a lot of dust. Although we will strive to keep this to a minimum it is inevitable that dust will travel and settle in areas that are away from the immediate working area.

do you charge a call out charge for your services?

Yes, we offer a standard £40 callout charge between the hours of 9am and 5pm for all of our plumbing and heating services. And also £99 callout charge between the hours 5pm-8pm and weekends

will I be insured while you are carrying out my work?

Yes, we hold insurance that protects you and your property against any accidental damage.

Our Services

Plumber at PDR Plumbing Hertfordshire and North London

Plumbing Services

PDR Plumbing and Heating offers a professional and reliable plumbing service, from leaking taps and slow-draining or clogged drains to fitting new radiators or showers.

Jack at PDR Plumbing heating services

Heating Services

PDR Plumbing specialise in aspects of gas heating systems and boilers, providing heating and hot water services to domestic and commercial customers

PDR Plumbing and Heating offer Leak detection services

Leak Detection

PDR Plumbing have a highly trained, expert leak detection/ trace & access team. Whether water mains, central heating or cold-water pipes, we can help identify and fix potential leaks.

Jack at PDR Plumbing heating services

Drying and Restoration

Using the latest technology, we offer high-specification cleaning and decontamination providing exceptional results, following smoke, water, and any other kind of damage.

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business hours

Monday – Friday: 8am – 6pm
Saturday – Sunday: 10am – 4pm